Have A Question?

Please see our frequently asked questions below, if you still can't find the answer to your question please do not hesitate to give us a call!

Yes. Our open play sessions are Monday to Friday 9.30am till 6.00pm and Saturday and Sundays 9.30am until 5.00pm

There is no longer a requirement to book your play session. Our open play sessions are available Monday to Friday 9.30am till 6.00pm and Saturday and Sundays 9.30am until 5.00pm.

YES, this is a slow phase opening. We will actively review regularly and announce on our Facebook pages and website when dates are released.

HOORAY YES we can now take party bookings

We are following government guidelines and our session capacity restrictions will be removed from July 19th 

Prices will stay the same this to be able to remain operational, but this will be reviewed again for July 29th when the booking system and activities finih for the summer break.

Our open play sessions are Monday to Friday 9.30am till 6.00pm and Saturday and Sundays 9.30am until 5.00pm

Yes, we have full menus on the tables, please order at the counter.

Strictly NO food and drinks can be allowed in the centre, onlt food and drinks purchased on site can be consumed.

We are continuing cleaning between sessions and at the end of the day

We have undertaken a multitude of assessments with our qualified H&S consultant and have implemented many new measures for the benefit of everyone’s safety. 

We have put in place more rigorous cleaning throughout the day for our facilities.

We have many hand sanitising facilities throughout the venue and we encourage you to wash your hands regularly.

Nothing will be out of bounds, we have removed our ball pits and opened the space up, this may return over the next month or so but with strict cleaning measures.

It is recommended to be able to supervisor and monitor. But it also great fun for adults too!

From July 19th  it is a personal choice, so whatever you fell comfortable doing.

Please respect other customers space. The staff will continue to wear if they choose to and the screens will stay in place on the counters 

Please follow UK Government guidelines regarding the appropriate use of face masks.

We respectfully request that you do not visit us if you have any symptoms of Covid-19. If you get symptoms when you are on site then please take extra care & swiftly speak to a member of staff who will ensure you and your party get home safely.

REFUND POLICY: All bookings are non-refundable, we will however allow wherever possible if 24hrs notice is given a change to the date subject to availability. If a payment has been made in error, please contact 01623 550333 Jimmys, 01623 555994 Bizzys, refunds are at the Directors discretion.

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